Showing posts with label obstacles. Show all posts
Showing posts with label obstacles. Show all posts

Thursday, December 22, 2011

Agile By The Book?

Recently I was asked to introduce a process to a very senior team that joined our company not long ago. The team did not have much process established in the first place, so the goal was not necessarily to transition from traditional (waterfall) to Agile/SCRUM, but rather to establish a process. Having a very talented and senior team, with decades of software development experience presented a challenge: should we go ahead and implement Agile “by the book” or should we consider a different approach? Additional challenge was multiple other changes happening in the group, in terms of the personnel and the development infrastructure. The risk of imposing too many changes and too rigid process was very real and could impede progress rather than facilitate it.
Armed with experience of introducing Agile “by the book” to 6 teams in the last two years, and knowing the challenges that specific team would have I decided to try a different approach. First, I have done Agile/SCRUM training, similar to what I usually do for a team that is about to begin their SCRUM implementation. At that point I stressed, that this is an overview/introduction only, and by no means a prescription to how we will implement Agile. In addition I have communicated in advance, that the entire team will be involved in designing their own process, building on some of the practices they learn from the Agile overview. Setting this expectation has helped a lot: there was no antagonism towards the attempt to introduce yet another change, after the stage was set this way. However, there was also a risk that when the time comes to design their own process they would take an easy way out and will chose only few practices to implement, not realizing the real benefit of implementing SCRUM.
The next day after an overview we got together to design the process to be implemented. The guiding principles were the following:
  1. We have new product development ahead of us with time to market being most important. Practices that we choose should help us focus on working software at all times and allow for making frequent changes and getting frequent feedback.
  2. We want to implement enough process to benefit from what Agile/SCRUM has to offer, without introducing too much process overhead.
  3. No decision is cast in stone: the team would inspect and adapt often.
With these guiding principles agreed upon with the entire team, we went ahead and examined each SCRUM ceremony, artifact and role and have designed our new process.
At the end, the team and I were very happy with where we’ve ended, in terms of amount of the changes the team will need to absorb, potential benefits and amount of overhead.
If you were to ask me 2 years ago whether the approach I described above is recommended, I would probably say “no”, because all we’ve heard from Agile practitioners at that time was “start by the book, then adjust as you go”. In retrospect, I can see how both of the approaches can work well, and more importantly, each situation has its own context and no approach should be applied blindly, without carefully analyzing that context.

Wednesday, December 23, 2009

Executive Commitment

“Is Commitment a direction to be pursued as long as it works for you or a direction to be pursued until it works for you?” –Anonymous

Getting executive commitment is crucial for Agile transformation success. The process is long and road mines will await you surely. It will be of utmost importance to have the executive team still supporting the initiative when things get tough and the pressure to get product out increases.

I have found that it’s not hard to “sell” Agile to the executive team: what is there not to like? The value proposition of Agile sells itself and all CEO hears from others outside the company is “you have to go Agile”. So on the face of it everything looks good and executive team is all in agreement that Agile is the way to go.

When I presented Agile to execs few months ago I took a different approach. Well, I had to do the selling part, not without it, but most important I have described all the challenges and obstacles we anticipate having in our way to become Agile:

1. Shared resources (PO/UxD/Architects),
2. PO availability to the team (considering other responsibilities of Product Manager)
3. Leading virtual teams
4. Too often/uncontrolled changes in direction
5. Inability to decide on priorities in timely fashion
…and the list goes on

One thing Agile does quickly and without a facelift is exposing existing problems in the organization, and when a company embarks on Agile transformation path these problems have to be dealt with, breaking status quo and being painful to resolve at times. For example, if the company has a problem on deciding on priorities prior to Agile, the problem will not be resolved just by going Agile. Agile will show the way if you will, but the company will have to address the issue immediately.

Although I still got a green light from execs, the real test of executive commitment will be when the push comes to shove.